Monday, August 8, 2011

What Is "Smart911", How Does It Work And Is It's Use Widespread Across The U.S.?

Smart911 allows citizens to enter personal safety information online, which is then automatically available to a 9-1-1 call taker, in the event that citizen calls 9-1-1. The additional data provided is far more extensive than what is typically available to 9-1-1 telecommunicators and first responders and helps to dramatically improve emergency response & potentially save lives. Typical use cases include providing important medical issues (e.g., allergies, asthma, physical & mental disabilities, which are important for EMS workers to be aware of prior to arriving), home & work addresses (which can help 9-1-1 call takers verify accurate address information, esp. for mobile callers), and number of individuals/pets living in a household (in case of fire).

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